Introduction to --- Order, Payment and Shipment
 
New Arrangement of Order and Purchase

 
Thank you for your purchase and visit.
Because we still cannot solve the problem of credit card payment!
And it have been cause some confusion at before.
So we don't have choose to close yukiwatch.com shop cart.
Please use our new web site : www.yukiwatch.net to order our items.
When we received your order,
We will automatic send a invoice by Paypal to you.
Thank you and sorry for those inconvenience.



yukiwatch 6 March 2017

 
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We accpet payment by Paypal, Western Union and T/T bank wire transfer.
For the dial, hand set, strap, complete watch and other parts your can order directly on our web site,
Normally we will ship out the item after payment at  next day (within 48 hours).
(depending on your payment time / Post Office opening hours).

Under USD 100.00 purchase will send out by normal airmail (free shipping cost to worldwide)

Over USD 100.00 purchase will send out by registered airmail to
United States, Canada, Asia country, Japan and Australia (also free shipping cost)
 
Over USD 100.00 purchase to Europe country / other country no include in upward
will send by EMS speedpost or FedEx. (Depend on the situation) It is cost USD 45.00.
 
Over USD 100.00 purchase to United States, Canada, Asia country, Japan and Australia
wanna send by Express Ship. It is cost USD 35.00.
 
All registered airmail have registered number.
FedEx and EMS speedpost will have tracking number.
 
* We will mark ALL item and shipment values lower than USD 25.00 and gift(except FedEx shipment)
when shipping to deter any potential custom issues however
we will not respond to custom duty charges on your behalf.
 
About the dial order:
All luminous on dial is just for style and appearance ONLY.
They are not for functional aim or purpose.
They can only glow up a little bit in very very dark place.
Please clarify before purchase.
 
About the case set order:
Case set cannot purchase on our web directly.
Because our case only product with payment confirmed. (we have custom engrave own serial service)
Normally will take 35 working days to finished after payment.
(But some complex case will take a longer production time)
 

Returns:

Yukiwatch strives to achieve 100% customer satisfaction in all transactions.

All sales are final unless specified in the listings.

We do allow returns for purchases if the item does not meet the descriptions and will

allow a credit for the purchase price or a refund of the purchase price minus shipping

and 20% restocking fee

(50% restocking for custom orders).

A refund or credit will only be given if the merchandise is returned to Yukiwatch in

the exact same condition as originally shipped.

We do ask customers to adhere to the following return policy:

Contact Yukiwatch within 3 days of receipt of the merchandise and inform us

that you would like to make a return. Return the merchandise to us by way of an insured carrier.

Make sure the merchandise is packed securely and that the proper amount of insurance is indicated.

Upon receipt of the merchandise, Yukiwatch will need to verify the condition, serial number, etc.

and issue the credit or refund minus shipping and 10% restocking fee. An item that has been

modified by you in any way is non-refundable.

If you are not sure, please ask before purchasing.  Please email: sale@yukiwatch.com

 

 
Postal information and news from Hong Kong post office:
 
Hongkong Post Christmas & New Year Airmail – Latest Dates of Posting 2016

DEC 2016: 

According to Hong Kong post office notice.
With Christmas and New Year approaching,
There has been a significant increase recently in outbound airmail traffic.
As the supply of air cargo space might not be able to cope with the demand,
All normal airmail , registered airmail and EMS speedpost will have some delay.
Sorry for those inconvenience.
 
 

 

July 2016 Temporarily stop ship to Germany:
 
Since this Nov and last month Germany have strict customs controls,
(whatever we using EMS, DHL or FedEx)
Lot of shipment have been destroy and detain.
We have no choice to stop ship Germany now!!!
Until further notice, Sorry for those inconvenience.
 
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